Legal
Privacy Policy
Last Updated: 28 March 2025
Volmari ("we", "us", "our") is committed to protecting the personal data of individuals who interact with our services. This policy explains what data we collect, why we collect it, how it is used and protected, and the rights you hold under applicable law. Our practice operates from Hong Kong and is subject to the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO").
1. Data Controller
Volmari operates as the data controller for personal data processed in connection with our consulting services. Our registered address is 21/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong. For data-related enquiries, contact us at [email protected].
2. Data We Collect
We collect the following categories of personal data:
- Contact information: name, email address, telephone number, business address
- Communication records: correspondence sent via our contact form or by email
- Engagement information: information shared during consulting projects (subject to separate NDA)
- Website usage data: anonymised analytics data collected via cookies (where consented)
3. Legal Basis and Purpose
We process personal data on the following grounds:
- Contract performance: to deliver consulting services agreed with the client
- Legitimate interest: to respond to enquiries and manage client relationships
- Consent: for marketing communications and optional analytics cookies
- Legal obligation: where required by Hong Kong law
4. How We Use Your Data
- To respond to enquiries submitted via our contact form
- To manage and deliver consulting engagements
- To send information about services where consent has been provided
- To improve the performance and content of our website
- To comply with applicable legal requirements
5. Data Retention
Contact enquiry data is retained for up to 24 months after last contact. Engagement records are retained for 5 years following the conclusion of an engagement for legitimate business and legal purposes. Website analytics data is retained for 13 months.
6. Data Sharing
We do not sell personal data. We share data only in the following limited circumstances:
- With service providers who support our operations (e.g. IT infrastructure, email hosting) under data processing agreements
- When required by Hong Kong law or by order of a competent authority
- With professional advisors under obligations of confidentiality
7. Data Protection Measures
- All data is stored on encrypted servers located in Hong Kong or the European Economic Area
- Access to personal data is restricted to staff with a legitimate need
- All staff are bound by confidentiality obligations
- We review our security measures periodically and update them where appropriate
8. Cookies
Our website uses cookies. Essential cookies are placed without consent as they are necessary for the site to function. Analytics and other optional cookies are placed only with your consent. For full details, see our Cookie Policy.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
10. Children
Our services are directed at business professionals and are not intended for persons under 18. We do not knowingly collect personal data from minors.
11. Your Rights Under the PDPO
Under Hong Kong's PDPO, you have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate personal data
- Withdraw consent for data uses based on consent
- Lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD)
To exercise these rights, contact [email protected]. We will respond within 40 days as required by the PDPO.
12. Policy Updates
We may update this policy from time to time. The current version will always be accessible at this URL. Continued use of our website following any update constitutes acceptance of the revised policy.
13. Contact
For all privacy-related enquiries: [email protected]
Volmari · 21/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong